http://www.goodexperience.com/broken/
A new project to make businesses more aware of their customer experience, and how to fix it. Have you seen something that’s broken? Send us a picture, with text explaining what’s broken.
This promises to be an interesting project, as I know Good Experience has a ton of people on their mailing list. I submitted my coffee maker(we’ll see if it makes the cut).
The unit has 3 states:
-Not brewing (off, or stop)
-Brewing now (on, or go)
-Set to brew when the timer goes off (Auto Start, or wait)
Why it’s broken:
The designers choose the wrong color LEDs to indicate state:
We’re conditioned by traffic lights to associate green with “go”, and red with “stop”, but if I want the coffee maker to “go” (make coffee now) I have to make sure the red light is lit. If the green LED is lit, I won’t get coffee till the next morning. A yellow LED for “Auto Start” and a green LED for “On” would have made much more sense.
http://www.tbray.org/ongoing/When/200x/2003/06/17/SearchUsers
Nobody Uses Advanced Search… Every search engine has an “advanced search“ screen, and nobody (quantitatively, less than 0.5% of users) ever goes there.
Simple simple simple - search has to be simple. I’m wondering if the Search page I put on this site a few days back is actually too much.
I travel not to go anywhere, but to go. I travel for travel’s sake. The great affair is to move. Robert Louis Stevenson
Today God provided a perfect Michigan day. It’s in the high 70’s, partly sunny, and the humidity is low. I found myself with the unlikely combination of a gassed-up, topless Jeep, a couple of free hours between meetings, and nothing pressing sitting in the inbox.
I took a joyride.
I headed south - straight into Michigan farmland. I saw barns - old and new. I saw farms that had to add other businesses - this one does excavation, that one landscaping. I saw a young farmer in a wide-brimmed hat, crouched down, repairing some machinery. I paused at a corner and saw a red-winged blackbird settle down on the diagonal of a powerline support wire. I stopped on the downside of a small hill, and heard the grass rustling in the breeze. I slowed down - letting the old Jeep cruise at a comfortable 40 MPH. I got passed by people with somewhere to be. I stopped on a bridge over a small creek, got out, and leaned over to look in the slow-moving water. I watched the water skeeters shooting around it’s surface. I looked at the reflections of clouds in the water. I drove past 3 young kids in brightly colored swimsuits, leaving wet footprints up a blacktop driveway, heading towards the pool. I passed by a shirtless young boy riding his bike - and noticed that it was a bike much like I had as a young boy, with highrise handlebars. I saw people loading haybales onto farm wagons. I saw men building a pole barn, with a front-end loader raised high to hold supplies. I saw a church sign for a small town, not so small that it didn’t have both a Christian and Christian Reformed Church, but small enough that they shared the same sign. I saw lots of campers - some out in the yard either being loaded or unloaded, and lots more stored out of the way, waiting to be pulled out. I saw a farmer fertilzing his field, small trails of dust kicking up behind his tractor.
I savored every moment of that hour, and wonder - as always - why I don’t take more joyrides.
When’s the last time you took a joyride?
http://abe.midco.net/baike/800x600project/about.htm
Collages in this project are made up of 64 pictures total. Each individual picture in the collage is 100 pixels wide by 75 pixels high, oriented horizontally. Pictures should be arranged in an eight picture by eight picture grid, forming the final 800 pixel wide by 600 pixel high collage.
For you photography buffs out there…
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