Usage of maps and indexes are also a predictor that the scent on your pages is failing. (Here’s a nifty trick: If you find users are more successful when they visit your site index or site map, make that page your homepage and see what happens. I’m wagering they stop needing the site index or map.) Link to UIE Article >>
User Interface Engineering skewers another site feature that many think necessary - the site map or site index.
The notion of just making the site index the home page has crossed my mind before. An index would be more nuetral in it’s direction, while typical home pages are governed by high-level stakeholders in the business who have more of an agenda for where they want you to go.
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