So What?

“Great web content is active. It lets you buy, subscribe, donate, apply, submit, contact, discuss, get help or support, or to get involved. Every time you write a piece of web content you should also write at least one call to action at the end of that content.“ Link >>

So what?

So I came to this website and read about your product.  You’ve given me a product description, features and benefits, and product photos, yet after reading it I still have to ask….

So what?

What do I do now?  Do I have to contact you for more information, or schedule a sales demonstration?  Do you have any on-line demos?  Are any other people like me using your product?  Can I talk to them? 

So what?

Well, I guess if you aren’t that excited about what you sell, maybe I shouldn’t be either.  I wonder who else sells what I need?

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Comments

1

May 17, 2005

Was this post written for me and my recent dilemma?  I’ll have to blog it. ;)

2
(Author)
May 17, 2005

Actually, no!  I was recently involved in reviewing a client site that had undergone a Phase one redesign, and was noting that while we had improved the look and feel and navigation/structure, the pages lacked any call to action of any kind.  McGoverns article reminded me….but now that you say that I do remember reading your post as well.

3
(Author)
May 18, 2005

By the way - I had to eat some of the dogfood on this issue as well in the past couple weeks.  Adding the newsletter subscription was one “call to action” element, and I just (finally) started categorizing posts so that I could link to “Related Entries” on the Comment/Full Entry/Permalink views.

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